Trust, But Verify: Human-in-the-Loop for Agents That Actually Matter
Michael Liendo · Auth0 · Day 2
How do we get safety from agents? Put a human in the loop.
Agents aren't just answering questions anymore.
Pattern 1: Interrupt
- Mid-task pause — agent asks, human answers, agent continues.
- Low stakes, sync, one function call.
Pattern 2: Token Vault
- Agent hits a wall, you auth it, agent succeeds on retry.
DEMO: both patterns in one flow.
Give out a short-lived token that is scoped only to what is needed.
Pattern 3: CIBA
- Client Initiated Backchannel Auth.
- Industry is already doing this.
Match the pattern to the stakes — the higher the stakes, the more security we need.